Frequently Asked Questions
Everything you need to know about trading with VEO — from US market hours in South African time to platform pricing, paper trading and FSP compliance.
What payment methods do you accept?
Use only the funding methods and account details shown inside your VEO account. Contact info@veotrades.com if you need help before transferring money. The approved funding and client-money disclosures are awaiting compliance confirmation.
Why is the American Stock Market actually multiple stock exchanges?
The US has two primary exchanges — the NYSE (New York Stock Exchange) and the NASDAQ — each with its own listing requirements, trading rules, and market structure. Many other regional and electronic exchanges also operate under SEC oversight. When people refer to 'the US stock market', they're typically referring to this combined ecosystem of exchanges.
What time does the Market open?
Regular NYSE and NASDAQ hours are Monday to Friday, 09:30–16:00 Eastern Time, excluding market holidays. In South Africa this is 15:30–22:00 during US daylight saving time and 16:30–23:00 during US standard time.
What is the best time to trade?
The first hour after the market opens (09:30–10:30 ET) and the last hour before it closes (15:00–16:00 ET) typically see the highest volume and volatility — which means more opportunity, but also more risk. Mid-day trading tends to be slower with wider spreads. For beginners, we recommend observing market behaviour across different times before executing live trades.
Which products are within VEO's authorised scope?
Veotrades (Pty) Ltd, FSP 49347, has confirmed its licence extension for shares/stocks, ETFs, crypto assets and forex. Authorisation is not the same as current platform availability. Check the instruments and conditions shown in your VEO account; commodities and JSE access are not promised here.
Do I really have to look at the news every time I trade?
Yes — context is critical in trading. A stock can move sharply on earnings releases, macroeconomic data (like CPI or interest rate decisions), or breaking company news. Ignoring the news means trading blind. The VEO platform integrates relevant market news directly into your dashboard so you always have the full picture before executing a trade.
What is TP/SL and how does it work?
TP (Take Profit) and SL (Stop Loss) are risk management orders. A Take Profit order automatically closes your position when the price reaches your target profit level. A Stop Loss order automatically closes your position if the price moves against you by a specified amount — protecting you from larger losses. Both are essential tools for disciplined trading.
Why does the system not auto-buy shares after a 4% price rise?
Automated buying purely based on a percentage price rise is a high-risk strategy known as 'chasing momentum'. A stock rising 4% could indicate genuine momentum — or a temporary spike before a reversal. VEO's approach is education-first: we teach you to read context (volume, news, technical levels) before making a decision, rather than relying on a single trigger.
When should I buy a stock?
There's no single universal answer — that's why education matters. Generally, you look for a combination of: strong fundamentals (earnings growth, low debt), technical signals (price breaking above resistance, rising volume), and favourable macro conditions (sector tailwinds, low interest rates). Our course covers each of these frameworks in depth.
Is the Market open on weekends?
No. The NYSE and NASDAQ are closed on Saturdays and Sundays. Some brokers offer limited pre-market and after-market trading on weekdays (typically 04:00–09:30 ET and 16:00–20:00 ET), but liquidity is much lower during those sessions.
What are the American Public holidays (market closures)?
US markets close on the following federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Good Friday, Memorial Day, Juneteenth, Independence Day (4th July), Labour Day, Thanksgiving Day, and Christmas Day. Some holidays see early closures at 13:00 ET.
Is it better to buy cheap or expensive shares?
Price alone tells you very little. A R10 share can be overpriced and a R5,000 share can be a bargain — it depends on earnings, growth potential, and valuation metrics like the P/E ratio. Focus on value relative to price, not the price itself. Our course teaches you how to evaluate a stock's true worth.
What if I am an experienced trader? Is VEO for me?
Absolutely. Experienced traders use VEO for the live trading platform's low fees, fast execution, and professional tools. You can bypass the educational curriculum and register directly for a live account. Many experienced traders also use our paper trading environment to back-test new strategies risk-free before deploying real capital.
How much money is needed to start investing or buy my first share?
Minimum order and funding requirements depend on the product and account. Review those requirements and the USD $0.99 stock round-trip fee in VEO before trading. Only invest money you can afford to put at risk.
I don't have time to do this. How can I decrease the time needed?
The VEO platform is designed with this in mind. Tools like watchlists, stock screeners (gainers/losers), price alerts, and integrated news feeds let you monitor the market efficiently without being glued to a screen all day. Our course also teaches time-efficient swing trading strategies that work for people with busy schedules.
Are you a Financial Service Provider, and can you give me investment advice?
Veotrades (Pty) Ltd is an authorised Financial Services Provider, FSP 49347. The company has confirmed its extended scope for shares/stocks, ETFs, crypto assets and forex. AI signals, website articles and educational content are general information, not personalised investment advice. You remain responsible for your decisions. See the draft Legal & Disclosures page for information awaiting compliance approval.
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